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Video Services

Capabilities

TV/In-Studio Production

Computer/Web Services

Help

Questions. We all have them, so don't feel alone. The main purpose for this special site is to help you out quickly and efficiently by providing answers to web hosting's most frequently asked questions. In fact, out of our entire site, THIS is one that is most-continually updated to help better equip you with the answers you need ASAP to solve the most complicated of problems you may encounter.

You will notice each question listed by category then by question. To find an answer to your question, simply click on the question to be taken right to the answer.

FTP/Uploading Files
1) What in the world is FTP!?
2) Do I need a special program to use FTP?
3) How do I login with FTP?
4) How many FTP Accounts do I have?
5) In what directory should I upload my files?
6) Is there a certain file limit for my uploads?
7) I made a ftp account with a new user/pass but what is the url to his/her folder?

FTP: HOW DO I CONFIGURE...
1) FrontPage
2) WS_FTP
3) CuteFTP
4) Dreamweaver

Email
1) How do I check my email?
2) How do I configure Outlook/Eudora to access my email?
3) How do I configure Everyone.net and BigMailBox.com?
4) How can I access WebMail?
5) Do you have any SPAM control?

Control Panel
1) How do I login to my control panel?
2) I made a ftp account with a new user/pass but what is the url to his/her folder?
3) How do I access mySQL?
4) How do I password protect specific directories?

Domain Questions
1) How do I get all of my domains working with ECP?
2) How do I register my www.____.com/net/org... domain name?
3) Why doesn't my web site work yet?
4) What are the name servers for my site?
5) How do I register my domain?
6) Shouldn't the domain name I registered be working by now?
7) Can I view my site before my domain updates?
8) Can you host an international domain (TLD)?
9) How do I get files onto my web site?
10) What's the difference between domain pointing and domain parking?

Programming
1) Do you offer SSH access?
2) Do you have Zend Optimizer?
3) Do you have cURL?
4) What forum scripts do you allow?